CASHLESS RFID FAQ

An RFID wristband is a cloth festival wristband, just like we have issued in past, that includes a RFID chip. You will link your chip to your credit card for easy purchases at the Bluesapalooza Bars and the Bluesapalooza Merchandise tent. With the use of a PIN, in conjunction with your RFID wristband, your transactions become much quicker and easier.

Many festivals are moving to RFID technology to speed up transactions. Bluesapalooza is always looking for ways to better our attendees’ experience and manage our costs—which help keep ticket prices down. RFID systems allow for faster service and shorter lines.

It’s easy. Payments are made by entering your PIN and touching your wristband on the reader at the point-of-sale monitors located at each bar. Monitors are located at the festival’s North Bar and South Bar. With “cashless,” transaction times average 12 seconds or less, resulting in shorter lines and waiting time.

If paying by credit card, as long as money is available in the bank account you connected to your RFID wristband, you will not run out of credit. If paying by cash, your RFID wristband will run out of “credit” once you spend it. To add more “credit” to your wristband, return to the cash activation Station Two and buy more “credit”.

Cash RFID accounts with leftover/unused money are allowed a full refund at Station Two (next to the Bluesapalooza Merchandise tent) during event hours (applicable to your specific ticket type) with refunds ending ½ hour after the festival ends each night. For example, if you have a Friday Night Rock ’n’ Blues ticket, you can receive a refund up until midnight on Friday, August 6th. After this cut-off, cash refunds will no longer be available to you. All unclaimed cash left on RFID accounts will be donated to local non-profits who help run our festival. SCHEDULE PAGE

No, Cash RFID account refunds need to be given out within 30 minutes of the music ending on the day your wristband is good for.

Only one bank card can be linked to each RFID wristband at a time, but multiple wristbands can be linked to the same bank card. (For example; a husband and wife can link their separate wristbands to one bank card.) To change the bank card linked to your wristband, return to either Station One or Station Two and link a new bank card to your existing wristband.

No, this system does not allow an order to be split between two separate RFID wristbands/people.

Your leftover balance of credit will be displayed after every transaction. You also can check your balance at any of the Activation Stations.

Credit card information is not stored on the wristband. Replacement wristbands are issued (at the discretion of the event producer’s policies) through the Attendee Check-in Tent where the wristband was originally issued. A new wristband will need to be activated.

Tipping is the same as you would see with any point-of-sale system; after you see your total, the system will allow you to choose an amount to tip. All of the Bluesapalooza bars are staffed by local non-profit groups and 100% of your tip goes to these groups, so all tips go to a great cause.

office@mammothbrewingco.com